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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />JUNE 18, 2012 <br />TITLE: <br />AGREEMENT AMENDMENT FOR BILL PRINT <br />AND PAYMENT SERVICES <br />CITY MANAGER <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />? As Recommended <br />? As Amended <br />? Ordinance on 1S` Reading <br />? Ordinance on 2"d Reading <br />? Implementing Resolution <br />? Set Public Hearing For_ <br />CONTINUED TO <br />FILE NUMBER <br />RECOMMENDED ACTION <br />Authorize the City Manager and Clerk of the <br />for municipal utility services bill printing and <br />services not to exceed $230,000 annually <br />February 28, 2014. <br />Council to amend the agreement with InfoSend, Inc. <br />mailing, and electronic bill presentment and payment <br />during the term from February 29, 2012 through <br />DISCUSSION <br />The Treasury Division is responsible for the billing and payment processing of over 44,700 <br />municipal utility services accounts. On February 20, 2007, the City Council approved an <br />agreement with InfoSend, Inc. for bill printing, mailing and electronic bill presentment services. <br />InfoSend was determined to be the most cost-effective method for printing of all Municipal Utility <br />Service (MUS) bills as well as processing e-payments. We are at the end of the two year renewal <br />period of a three-year agreement with two year renewals. InfoSend, Inc. agreed to maintain costs <br />associated with providing these services which includes an pass-through of applicable Sales Tax. <br />FISCAL IMPACT <br />Total contract cost of the agreement is estimated to be $230,000. Funds are available in the <br />Treasury and Customer Service Account (no. 01110130-63001). <br />Francisco Gutierrez <br />Executive Director <br />Finance & Management Services Agency <br />25G-1