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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />JUNE 18, 2012 <br />TITLE: <br />AGREEMENT WITH LD SYSTEMS FOR <br />KIOSK AND PAYMENT PROCESSING <br />SERVICES <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />? As Recommended <br />? As Amended <br />? Ordinance on 1" Reading <br />? Ordinance on 2nd Reading <br />? Implementing Resolution <br />? Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />1. Authorize the City Manager and Clerk of the Council to enter into an agreement with LD <br />Systems for the acquisition of a kiosk to be located at City Hall, to provide for 24 hour/7 days a <br />week payment services for a five year lease not to exceed $36,000, per year. <br />2. Authorize the City Manager and the Clerk of the Council to enter into an agreement with <br />CardFlex, Inc. for the processing of credit cards, and check payments in conjunction with a <br />kiosk to be located at the entrance of City Hall, in an aggregate limit not to exceed $30,000, <br />during a one-year agreement. <br />DISCUSSION <br />The Treasury Division of the City's Finance Department currently operates a cashiering counter <br />four days a week, Monday - Thursday. The City's customer base which is largely cash based <br />results in high volumes of walk-in traffic. As a result, staff has been investigating a means by <br />which customers are able to avail themselves to payment options other than the utilization of the <br />cashier counter window. Staff has identified a company, LD Systems, which is able to design a <br />kiosk system, similar to an ATM. The kiosk software would be able to process payments from the <br />various payment systems used in City Hall including municipal utility services, business licenses, <br />dog licenses, parking citations, etc. The kiosk is designed to accept check, credit card and cash <br />payments with the ability to dispense change including currency and coin. <br />In order to facilitate payments during non operating hours as well as regular business hours, it is <br />intended that the kiosk be placed facing outward of City Hall near the lobby doors. It is anticipated <br />that the kiosk will assist in diminishing lines at the cashier counter or need for additional counter <br />staff. <br />25H-1