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SECOND AMENDMENT TO AGREEMENT THIS SECOND AMENDMENT TO AGREEMENT is entered into on July 2, 2012, by and between Communications Support Group, Inc., a California corporation ("Consultant") and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS: A. The parties entered into that certain Agreement N-2011-012, dated January 25, 2011, (hereinafter "said Agreement") by which Consultant has provided cable television/video provider franchise audit services. B. The parties executed Amendment to said Agreement, A-2011-195, dated August 1, 2011, to include a full franchise audit, and increase compensation to pay for audit services. C. When Consultant commenced the audit of AT&T's franchise and PEG fees, Consultant was informed by AT&T that several quarters of data had been lost in the AT&T system, resulting in delays and added costs while Consultant worked with the franchisee to determine an audit method based on extrapolated data. D. Consultant has completed the audit of Time Warner franchise and PEG fees and has been requested to provide expert support to the City in the collection of unpaid franchise and PEG fees. E. In accordance with the terms and conditions of said Agreement, the parties wish to amend the Scope of Services and increase compensation to pay for the additional services provided. WHEREFORE, in consideration of the covenants contained in said Agreement, and subject to all the terms and conditions of said Agreement, except those amended in this Second Amendment to Agreement, the parties agree as follows: 1. Section 1, SCOPE OF SERVICES, shall be amended to provide that Consultant shall complete the franchise fee and PEG fee audit of AT&T, and provide support in City's collection from Time Warner of unpaid franchise fees and PEG fees, as set forth in Exhibit A attached hereto and incorporated by this reference. 2. Section 2, COMPENSATION, shall be amended to increase compensation by $20,000, to pay for the additional services as follows: a. Prepare Time Warner franchise fee and PEG fee audit findings to support the City's collection of unpaid fees, for a not to exceed amount of $5,000; and b. Provide administrative and expert witness support in City's collection of unpaid Time Warner franchise and PEG fees in a not to exceed amount of $10,000; and c. Complete agreed-upon procedures review of AT&T franchise fee and PEG fees for a one year period for an amount not to exceed $5,000. 251-3