25F - AGMT - PARKING CONTROL SERVICES

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SECTION 1, COMPANY QUALIFICATIONS AND EXPERIENCE ABOUT CENTRAL PARKING Central Parking System is North America's largest parking services provider. The company owns, operates and manages parking and related services including: parking meter enforcement; design consultation; toll-road collections; parking notice and collection services; surface and multi-level parking facilities; customer and em- ployee shuttle services; valet and special event parking. The Company operates approximately 2,500 parking facilities containing 1.2 million spaces with 17,000 employees. The Company's clients include some of the nation's largest owners and operators of mixed-use projects, office buildings, hotels, stadiums and arenas as well as airports, hospitals and municipalities. With over one million cars parked daily throughout the country, Central is one of the most qualified firms to operate the City of Santa Ana Parking Enforcement Program. Central Parking's national presence, our unmatched experience in municipal operations and the financial strength of our corporation are only a few of the highlights that make us a valuable resource to the City of Santa Ana. With our Orange County office located in close proximity on Bristol/Sunflower by South Coast Plaza, not only we will be able to monitor the program more closely, but also will be able to provide added supervision and needed support to our Santa Ana team. We have 500 active staff members within a 25 mile radius of Santa Ana, 22 of them are highly skilled managers. We have an additional 1,500 employees serving the greater Los Angeles area. In addition, Central Parking will utilize our current enforcement staff in Newport Beach for mentoring and training of our team in Santa Ana. We also will have the ability to mobilize additional staff with short notice by cross training our Newport Beach Enforcement Staff in Santa Ana. This will ensure uninterrupted service as well as our ability to extend our enforcement efforts, should the City of Santa Ana desire. We also have a proven and established record of success with a variety of parking equipment, techniques and policies in operating municipal systems. We are well- versed in the recommendation, implementation and management of state-of-the-art parking equipment, as we utilize these technologies at numerous company-owned and managed facilities, as well as with on and off street parking operations. Across the Americas, Central has built a reputation for providing innovative and effective systems for the management and operation of both municipal enforcement and on-street & off-street parking programs. Our experience is unsurpassed in the industry for providing parking management expertise inclusive of management of parking enforcement, self park facilities, meter collections, meter enforcement, violation processing, meter maintenance, merchant validations and parking permit programs. Our sound understanding of the principles behind municipal parking. operations allows us to effectively manage the parking assets and attain best-in- class levels of efficiency, customer service and market share. Page 2 -=? Central Parking offers a broad base of support -operational, technical, financial, and legal - at local and national levels that is unmatched in the parking industry. Our range of experience makes Central Parking uniquely qualified to address the challenges and needs of the parking enforcement program for the City of Santa Ana. ` 25F-48