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SECTION E, PERSONNEL EXPERIENCE Pages <br />28401 Los Alisos #7210 <br />Mission Viejo, CA 92692 <br />949-463-4377 <br />jhosfeldOparking.com <br />JEFF HOSFELD <br />SUMMARY OF Proven manager with over 5 years of experience in the parking industry, possessing core <br />QUALIFICATIONS competencies in leadership, communication and customer service. Task oriented manager <br />that excels in multitasking and team building. <br />PROFESSIONAL Central Parking System - Orange County, CA <br />EXPERIENCE Project Manager, The Toll Roads (September 2009 - Present) <br />Manage a multi-million dollar revenue generating toll booth operation. Manage a staff of 25 <br />employees on this very busy and challenging seven day operation. <br />¦ Responsible for the day to day operations, including personnel management and traffic <br />volume forecasting. Provide clear and concise information to the client on a daily basis. <br />¦ Ensuring the safety of Toll Road users by maintaining a program of road ambassadors that <br />drive the 20 plus miles of the Eastern Transportation Corridor through maintenance, helpful <br />signage and hazard reports to the California Highway Patrol. <br />¦ Work with different agencies to identify customer concerns and come up with solutions that <br />are put into best practices at all the Toll Plazas. <br />Project Manager, Park Place, Irvine, CA (September 2007 - August 2009) <br />Responsible for all traffic coordination, marketing and maintenance for one of the largest <br />mixed-use properties in Orange County <br />• Oversaw a staff of 30 employees that included valets, cashiers and maintenance personnel. <br />¦ Prepared operating statements and analysis to the Operations Manager. <br />¦ Responsible for daily walkthroughs with maintenance supervisor to ensure facility <br />cleanliness. <br />H&R Block - Irvine, CA <br />Senior Mortgage Funder (November 2004 - November 2006) <br />Audited all mortgage documents to ensure full compliance with State and Federal guidelines. <br />Worked expeditiously to execute and deliver documents to agents and borrowers. <br />¦ Received "Best on the Block Award" in Q12005 forgoing above and beyond. <br />¦ Received" Funder of the Month" Q3 2006 for efficiency and professionalism. <br />¦ Excelled working in a fast paced office with demanding deadlines. <br />JP Morgan Chase - Irvine, CA <br />Senior Mortgage Closer / Wholesale Operations (August 2003 - August 2004) <br />Responsible for auditing files prior to document draw, compliance management, and post- <br />closing preparation. <br />¦ Funded over 200 Mortgage loans in the three different months. <br />¦ Four time recipient of the Service Star Award for continuous excellence and productivity. <br />EDUCATION California State University, Fullerton - Fullerton, CA <br />• Bachelors of Arts in Business Administration -1998 <br />SKILLS Team player with strong communication skills that possesses a great customer service <br />attitude. 25F-62