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• Enhanced notices for Discretionary Actions: <br />Larger 8 Yx 11 format <br />Detailed project description (used to just list the actions) <br />Project vicinity map included in the notice <br />Notice of public hearing is posted at the project location as well as <br />online and in the OC Reporter <br />Notice includes link to website to view the agenda and staff report <br />Notice is in English, Spanish and Vietnamese <br />• Online inspection requests for Building Division allows access 24/7 <br />to request inspections. <br />• Permit, plan check and inspection history/status are available online <br />• Applicants are given direct contact information for their inspectors <br />during the construction process <br />Police Department <br />• Public Information Officer dedicated to providing timely information <br />• Social Media <br />Facebook <br />Twitter <br />Alert OC - Reverse 911 <br />Citizen Observer - Community Outreach <br />• Mobile application SAPD is in the (Tunes app Store <br />• Residents can: <br />• Request city services <br />• Report Graffiti <br />• Report Suspicious Persons /Activity <br />• Link to CrimeMapping.com / Crime Map online <br />• View the SAPD YouTube Channel <br />• Download often used forms <br />• Report crimes and write citizen police reports <br />• Answer Frequently Asked Questions - FAA's <br />• The Field Operations District Commander meets with every <br />Neighborhood Association in the City attending on average at least <br />meeting a night sometimes 2 (Week Days) <br />• Offers Community Training Programs <br />Business Emergency Response Team (Emergency <br />Preparedness for businesses) <br />Parent Academy and Teen Academy <br />• Offers Community Substations <br />-Westend Area Substation <br />• Citation Sign-offs <br />• Car Seat Inspections <br />• Bike License Issuance <br />• Police Reporting <br />• General police questions <br />• Engages with community groups <br />• Problem solving for area issues <br />CITY COUNCIL MINUTES 16 <br />JULY 16, 2012 <br />1 0A-16