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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />AUGUST 20, 2012 <br />TITLE <br />AMENDMENT TO THE AGREEMENT <br />FOR INTERNET ACCESS SERVICES <br />FROM COGENT COMMUNICATIONS, <br />INC. <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />? As Recommended <br />? As Amended <br />? Ordinance on 1st Reading <br />? Ordinance on 2"d Reading <br />? Implementing Resolution <br />? Set Public Hearing For_ <br />CONTINUED TO <br />FILE NUMBER <br />Authorize the City Manager and Clerk of the Council to execute the attached amendment to the <br />Agreement with Cogent Communications, Inc., for Internet access services to exercise an option <br />for the second extension to the existing agreement for a term of three years in an amount not to <br />exceed $150,000 subject to non-substantive changes approved by the City Manager and City <br />Attorney. <br />DISCUSSION <br />The City's current agreement for Internet access service is expiring and the service needs to be <br />continued. The City relies on Internet access to support operations in every City Agency and <br />Department with Internet email, outgoing access to the World Wide Web and incoming access to <br />the City's web site and other web-accessible City applications. <br />The City's Information Services Division issued an RFP in 2009 seeking proposals for a dedicated <br />Internet access connection with service level guarantees. The RFP was posted on the City web <br />site and on other online announcement services. To receive the lower pricing and to ensure a <br />stable Internet connection to support City operations, a multi-year agreement period was sought. <br />Ten proposals were received and evaluated. City staff recommended that the City enter into a two- <br />year agreement with Cogent Communications, Inc. to supply the dedicated Internet access service <br />(with connecting "local loop" service). The service agreement with Cogent contained service <br />performance guarantees with monetary penalties for performance problems. There were also <br />provisions in the agreement allowing the City to terminate in case of unsatisfactory performance. <br />25E-1