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Agreements For Consulting Services <br />For Information Technology <br />August 20, 2012 <br />Page 2 <br />the City's information management systems. They support over 1,700 plus City staff users; three <br />each Enterprise client/server-based and web-based business systems; the City's wide area <br />network including the connection to the Internet; ten department local area networks; 210 <br />servers in two data centers (the City Hall data center and the SAPD data center); and 200 <br />managed network switch es/fi rewa I Is/ro uters and over 35 high speed data circuits supporting 28 <br />City operating locations. Software applications developed and/or supported by these contractors <br />included the Financial Enterprise Resource Planning System, Santa Ana Property Information <br />Network (SAPIN), the Business License/Tax System, Municipal Utility System, and several other <br />revenue related systems. <br />For the Santa Ana Police Department (SAPD) and Santa Ana Jail (SAJ), contractors support <br />mission-critical systems such as the Computer Aided Dispatch, the Jail Management System, <br />Arrest and Booking system, Inmate Search and Reporting system, Case Management system, <br />Police Intranet system, wireless data communications for 175 patrol vehicles, California Law <br />Enforcement Telecommunication system (CLETS) access, PD and Jail Email system, Evidence <br />wireless systems, Daily Roll-call system, and 100 other systems which are critical to the daily <br />operations of the Police and Jail departments. Homeland Security technologies such as the PD <br />Emergency Department Operations Center (DOC), Web based Emergency Operations Center <br />(WebEOC), and Mobile Command Post network systems are supported and maintained by <br />technical contractors. Contractors also help support 3 additional PD substations by managing <br />network systems which provide 185 field officers and investigators access to systems located at <br />the main station. SAPD is using several of technology contractors to enhance the Police field <br />reporting system under grant funding. Additionally, technical contracts are instrumental in the <br />implementation of new technologies such as In-Field Fingerprint systems, Jail Management <br />System, Video Surveillance, License Plate Reader Wireless Access, and more into the <br />organization. <br />Additionally, under a cost reimbursement basis, technical contractors engineered, developed, <br />maintain, and hosts the County-wide network and computing environment for Coplink, which is <br />the Integrated Law & Justice Agency for Orange County (ILJAOC) web-based information <br />sharing and crime analysis system that connects all 27 of Orange County's public law <br />enforcements agencies with 12 other law enforcement agencies throughout southern California, <br />southwest and pacific northwest regions. Without these dedicated and talented professionals, <br />the City information technology infrastructure and operating systems could not function. <br />A Request for Proposal (RFP) for Temporary Technical Contract Service and Consulting Services <br />was issued by the Information Services Division in March 2007. Twelve proposals were evaluated <br />and the top four vendors were identified. On June 18, 2007, Council approved agreements with <br />these four vendors for a one-year period, with the option of four renewal terms. <br />Under these agreements, contractors in various technology specialties are engaged on an as <br />needed basis to support City business operations. These engagements differ greatly in duration <br />which results in a varying rate and use of the approved funding. In December 2010, Council <br />25F-2