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B. Technology Unlimited Incorporated will provide Services for COSA between the hours of 8 A.M. and 5 P.M. pacific standard time Monday through Friday, excluding holidays. Technology Unlimited shall respond to a service call placed by the City of Santa Ana within a four (4) hour period. C. Technology Unlimited Incorporated will meet quarterly, or as necessary with COSA representatives, to discuss the status of service and equipment availability. D. In order to provide continuous uninterrupted service to COSA by TUI, this agreement shall cover all services rendered by TUI to COSA from November 1, 2003 to the termination of this agreement. Article IV. MAINTENANCE FEE AND PAYMENT A. COSA shall pay a maintenance fee to Technology Unlimited Incorporated annually in an amount identified in Addendum A, attached hereto and incorporated herein by reference.. Payment made by the City of Santa Ana to Technology Unlimited Incorporated shall not constitute acceptance of the work or any portion thereof which is not in accordance with the terms and conditions of this Agreement. B. Technology Unlimited Incorporated will bill COSA upon installation of Equipment for the first year, and billing thereafter for subsequent years, shall be issued thirty(30) days in advance of the current years maintenance expiration date. Payment terms are net forty-five (45) days from receipt of invoice. COSA will make a good faith effort to begin processing invoices for payment immediately upon receipt. Article V. ASSIGNMENT AND SUBCONTRACTS A. This Agreement shall not be assigned by either party, either in whole or in part, without the prior written approval of the other party. Any attempted assignment without such written consent shall be void. B. As required by the work, and if approved in advance in writing by COSA, Technology Unlimited Incorporated may enter into contracts with other firms for services not normally performed by Technology Unlimited Incorporated. C. Any subcontract entered into by Technology Unlimited Incorporated subsequent to the execution of this Agreement must be approved in writing by COSA. This paragraph shall be included in all subcontracts with contractors and/or consultants with whom Technology Unlimited Incorporated will require services. Article VI_ CONTROL AND APPROVAL A. Technology Unlimited Incorporated will appoint a Representative who will be in charge of the maintenance contract for Technology Unlimited Incorporated and have authority to make binding decisions on behalf of Technology Unlimited Incorporated (the "Representative'). All notices regarding maintenance services required or changes in the Agreement shall be sent to the Representative. Technology Unlimited Incorporated's Representative for this maintenance contract will be: Name Darrell Brush Title Vice President Address 318 Mira Loma Ave. City, State, Zip Glendale, CA 91204 Phone # (818) 265-0708 Article VII. INSURANCE A. Technology Unlimited Incorporated shall keep in full force and effect during the Agreement period, liability insurance coverage, naming COSA as an additional insured by execution of an Additional Insured Endorsement in format approved by the Attorney for the City of Santa Ana in the minimum amounts indicated below: Public Liability $ 1,000,000 combined single limit Automobile Liability $ 1,000,000 combined single limit Umbrella Excess Liability $ 2,000,000 per occurrence over and above the limits described above for Public and Automobile Liability. B. Technology Unlimited Incorporated will furnish COSA with certificates showing evidence of insurance coverage as defined above. No termination of policy, reduction of coverage or cancellation of additional insured(s) shall have effect until after thirty (30) days notice thereof has been given to the City of Santa Ana.