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• Can be used to take any transaction type for multiple departments, including: o Alternative sentencing fees, incident report fees, tows, civil, child support, bail, work release, electronic monitoring, and any other payment type Telephone Interactive Voice Response (IVR) Payments TouchPay provides an Interactive Voice Response System (IVR), accessible by a toll -free 800 - telephone number that accepts Visa and MasterCard credit/debit cards and the Green Dot MoneyPak card. With over 20 years of experience in IVR payment- transaction processing, TouchPay is the leader in developing the most efficient, cost effective, risk -free solutions in the industry. IVR transactions also allow instant posting to back -office reporting systems. IVR features include: • Accessible by a toll -free 800 telephone number • Allows users to make deposits /payments from any phone at their convenience • Accepts Visa and MasterCard credit/debit cards and MoneyPak • Instantaneous posting of transactions to back -office systems • Allows transactions 24/7/365 • Bilingual option available (English and Spanish) Retail Walk -In Payments Cash customers can safely and securely make deposits with TouchPay's Retail Walk -In Payment service. In -store deposits can be made at select retailers who participate in the bill -pay network, which provides great convenience for cash depositors. The Retail Walk -In Payment service offers users a cash - deposit option through a network of independent, neighborhood -based payment centers throughout the United States. With over 14,000 agents located in every major metropolitan area, many at major chain stores, supermarkets, convenient stores, and neighborhood businesses, this retail payment option offers cash customers the flexibility to deposit funds almost anywhere. Retail Walk -In features include: • Cash accepted for deposits /payments at over 14,000 retail locations ... �` • In -store deposits are validated, approved, and processed in real time ' " " • Transactions are integrated into the standard reporting system • Multiple payment options available as certain retailers accept additional forms of payment Marketing Materials TouchPay spends significant time and effort implementing marketing programs to drive understanding and knowledge of the new payment - processing system. In all cases, TouchPay has been able to drive incremental transactions for the account - deposit services through the convenience and ease -of -use of the deposit system. The marketing effort is designed to focus on depositor awareness and education of using the TouchPay system, which eliminates transitional - service questions. Marketing materials will be provided at no cost to Kern County and include: posters at designated Kern County Jail facilities 25D -16