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2005-2007 RadioShack Corporation <br />Executive Support LAN Technician <br />• Supporting top executives and their administrators 24/7 <br />• All aspects of corporate hardware and software and connectivity <br />• Repair and maintenance of laptops <br />• Manager of two technicians for all corporate laptop warranty repair cases <br />2000-2005 RadioShack Corporation <br />LAN Technician <br />• Hardware and software second level support. <br />• Creating corporate laptop images for Windows 2000 migration on campus and <br />remote <br />• Configuring, testing, and deploying wireless network for LAN roll-out <br />• Configuring and maintaining laptops through LAN and dial-up connections via NT <br />and Novell based network <br />• Install and support MS Windows NT 4.0, 2000 Professional, XP, 98 and 95 <br />Experience <br />• Windows 95, 98, NT Server/Workstation 4.0, 2000 Advanced <br />Server/Workstation, XP, MS-DOS versions 2.1-6.22 Operating Systems, Norton <br />Ghost, Dameware and many more <br />• Dell, Compaq, Toshiba and IBM laptop/desktop troubleshooting, configuration <br />and repair <br />• Windows 2000 migration planning and implementation <br />• Microsoft Office Suites <br />• Network planning, implementation, troubleshooting and maintenance for wired <br />and wireless networks <br />• Pascal programming <br />• AutoCAD Versions 10 through 14. Intergraph Microstation Version 5 <br />• 1999 Southern Methodist University - Microsoft Certification Training School <br />• 1994 Art Institute of Dallas — Associate Degree of Applied Science — Major: <br />Computer Aided Drafting and Design. <br />• 1991 Tarrant County Junior College — emphasis in Computer Sciences <br />Page 2 of 2 <br />Exhibit B <br />