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PROCEDURES FOR HANDLING NON- CRIMINAL COMPLAINTS <br />No later than <br />180 days of <br />alleged <br />discrimination <br />Within 10 days of <br />receipt of <br />unsatisfactory <br />decision or 10 <br />days from date <br />LWIA decision <br />should have been <br />issued. <br />Handling of complaints filed at LWIA level arising in connection with WIA <br />programs operated by LW/As <br />o <br />Informal Resolution Process <br />o <br />o <br />o <br />o <br />Unsatisfactory Decision or LWIA Decision not issued within 60 days <br />o <br />w <br />0 <br />0 <br />Q <br />o <br />Request for State Review w <br />0 <br />0 <br />a <br />Governor's Decision issued by State Review Panel <br />If no decision issued by State Review Panel <br />Appeal to DOL <br />16 <br />EXHIBIT B <br />a <br />c <br />a <br />