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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />THE ASIAN AMERICAN SENIOR CITIZENS SERVICE CENTER <br /> ? Employment and Training activities under Title I of the Workforce <br />Programs Represented Investment Act. <br /> ? In-take <br /> ? Orientation <br /> ? Screening and eligibility determination for Asian American Senior <br /> Citizens Service Center <br /> ? Identification and referral of individuals qualifying for assistance or in <br /> need of employment and training services <br />Services Provided <br />? <br />Coordination of the Asian American Senior Citizens Service Center <br /> employment and training programs with those offered through the One- <br /> Stop <br /> ? Other programs and services appropriate through Asian American <br /> Senior Citizens Service Center funding. <br /> ? Co-location of staff <br />Method of Service ? Co-location of services <br />Delivery ® Cross training of staff <br /> ? On-line <br /> ® In person <br /> ® By phone <br />Referral Method ® Referral form <br /> ? Online <br />Contribution to One-Stop ® Customer Satisfaction <br />System <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board