COMMUNICATIONS SUPPORT GROUP INC. (JOHN RISK) 1b

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EXHIBIT A SCOPE OF SERVICES Time Warner Franchise Audit and PEG Audit Consultant shall provide, at the request of the Santa Ana Parks, Recreation and Community Services Agency, advice regarding the preparation of City's Request for Payment of unpaid franchise and PEG fees. Such advice shall include preparation of reports necessary to substantiate the City's claim for unpaid fees, meetings with the franchisee to explain the audit process and findings, and audit recalculations which may be necessary as a result of additional information provided by the franchisee. Audit services shall be paid at the rate of $200.00 per hour. Additionally, Consultant will provide expert witness services if the City is required to initiate collection procedures against Time Warner for the franchise fee or the PEG fees. Expert witness services shall be paid at the rate of $285.00 per hour for time spent at mediation or arbitration hearings, including production of documents pursuant to subpoena, and depositions, and $300.00 for time spent at trial. In addition to the consultant's hourly charges for services, Consultant will charge for all out-of-pocket costs incurred including, but not limited to, overnight mail charges, copying services at cost, and administrative assistant services at an hourly rate not to exceed $60 per hour. For matters such as preparation of exhibits, posters, or slideshows requiring outside printing or graphic services, CSG will bill costs plus 10%. Refined/modified spreadsheets, provided at the request of City, will be provided on a time and materials basis. AT&T Franchise_ Audit and PEG Audit Consultant has substantially completed the audit of AT&T's PEG support obligation. However, Consultant will input actual subscriber counts into the AT&T PEG liability spreadsheet in order to arrive at a calculation of PEG fees due from AT&T. Consultant will prepare a report of findings regarding the PEG fees owed by AT&T which may be utilized by City in any necessary collection proceedings against AT&T. Consultant will continue to audit AT&T franchise fees for the 2009 audit period. Consultant will complete the franchise fee audit and deliver to City a report of findings regarding franchise fees pursuant to DIVCA. Services provided to complete the AT&T franchise and PEG audit will be at the direction of the Santa Ana Parks, Recreation and Community Services Agency. Services provided in relation to the AT&T audits will be billed at the rate of $200 per hour.