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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT <br />1 Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />Employment and Training Activities provided by RSCCD. <br />Programs Represented <br />Santa Ana College School of Continuing Education offers various <br />Employability Skills and Computer Software Applications courses at the <br />Santa Ana Work Center as part of a course series leading to the attainment <br />Services Provided <br />of various certificate programs approved by the California Community <br />College District Chancellor's Office. <br />® Co- location of staff <br />❑ Co- location of services <br />Method of Service <br />❑ Cross training of staff <br />Delivery <br />❑ On -line <br />® In person <br />❑ By phone <br />Referral Method <br />❑ Referral form <br />❑ Online <br />Contribution to One -Stop <br />® Customer Satisfaction] <br />System <br />1 Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />