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MOU Partner rev 2 -12 <br />CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />EMPLOYMENT DEVELOPMENT DEPARTMENT /SANTA ANA <br />WORKFORCE SERVICES <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />Ll <br />♦ <br />Employment and Training Activities under Title I of the Workforce <br />Programs Represented <br />Investment Act <br />♦ <br />In -take <br />♦ <br />Orientation <br />♦ <br />Screening and eligibility determination for WIA assistance <br />♦ <br />Identification and referral on individuals in need of employment and <br />Services Provided <br />training services <br />♦ <br />Coordinate of WORK Center employment and training programs with <br />those offered through the One -Stop <br />♦ <br />Other programs and services appropriate through EDD funding <br />M <br />Co- location of staff <br />Method of Service <br />M <br />Co- location of services <br />Delivery <br />M <br />Cross training of staff <br />M <br />On -line <br />• <br />In person <br />• <br />By phone <br />Referral Method <br />M <br />Referral form <br />❑ <br />Online <br />M <br />Customer Satisfaction <br />Contribution to One -Stop <br />System <br />® <br />Provide Coordination and Services for WIA programs <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />Ll <br />