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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />GOODWILL INDUSTRIES OF ORANGE COUNTY <br /> ? Employment and Training /Job Development Services targeted toward <br />Programs Represented individuals unable to find employment independently <br /> ? Orientation/Workshops <br /> ? Identification and referral on individuals in need of employment and <br /> training services/job development <br /> ? Coordinate of Goodwill Industries employment and training programs <br />Services Provided with those offered through the One-Stop system <br /> ? Other programs and services appropriate through Goodwill Industries of <br /> Orange County funding <br /> ® Co-location of staff <br />Method of Service ® Co-location of services <br />Delivery ® Cross training of staff <br /> ? On-line <br /> ® In person <br /> ® By phone <br />Referral Method ® Referral form <br /> ? Online <br /> ® Customer Satisfaction' <br />Contribution to One-Stop <br />System <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board