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SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE-STOP PARTNER <br />MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />COUNTY OF ORANGE SOCIAL SERVICES AGENCY <br /> <br />Program • Welfare Programs (including, but not limited to Ca1WORKs) <br />Represented . Employment and Training Activities under Title I of the <br /> Workforce Investment Act <br /> • Identify and refer CaIWORKs voluntary participants to SAWIB <br /> for workforce investment services. <br /> • Coordinate services and programs offered by SSA with those <br /> offered through the One-Stop Partners to program participants. <br /> • Provide overview of CalWORKS Services to One-Stop Partners. <br />Services Provided <br />• <br />Provide general information regarding CalWORKS program and <br /> access to services for families. <br /> • Provide support services such as child care, transportation, and <br /> ancillary to Ca1WORKs WTW participants engaged in <br /> workforce investment services. <br /> • Other activities and services appropriate to SSA and SSA's <br /> funding sources. <br /> ® Co-location of staff <br />Method of ® Co-location of services <br />Service Delivery ® Cross training of staff <br /> ? On-line <br /> ® In person <br />Referral Method ® <br />® By phone <br />Referral form <br /> ? Online <br />Contribution to ® Referrals for workforce investment services <br />One-Stop System ® Customer Satisfaction() <br />Exhibit I <br />(1) Criteria to be determined by the State of California and the Santa Ana Workforce <br />Investment Board <br />(WAM0511) <br />Page 1 of 1 <br />25F-12 <br />(June 5, 2012)