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<br />driver training - continued <br /> <br />Phase 2 - Closed Cone Course <br />Upon successful completion of Phase I, the driver trainee moves to Phase 2: the Closed Cone Course. The <br />Closed Cone Course is conducted at Anaheim Stadium, under the watchful eyes of Care's certified driving <br />instructors. The course consists of eight (8) hours of practice, where trainees hone their driving skills in <br />a controlled environment. During the cone course, trainees are required to safely drive their ambulance <br />through a series of obstacles, such as diminishing lanes, backing, evasive maneuvers, forward and reverse <br />serpentines, controlled braking and turning movements. Trainees are scored on their control of the vehicle <br />and must score one hundred percent (100%) before proceeding to the next phase. <br /> <br />Phase 3 - Supervised Practical Road Experience <br />Driver trainees must successfully complete both Phase I and Phase 2 of Care's driver training program, before <br />being assigned to work with a Field Training Officer (FTO), in our behind-the-wheel driving experience. <br />Phase 3 is forty (40) hours of supervised practical road experience in which the trainee is paired with a <br />FTO who continues to coach the trainee on an as-needed basis. This behind-the-wheel experience allows <br />trainees to practice their driving skills in Southern California's unique driving environment, enhancing their <br />ability to understand local traffic patterns, road and weather conditions and the reaction of other drivers to <br />emergency vehicles. <br /> <br />Road Safety Computer Systems <br />All Care ambulances and supervisor vehicles are equipped with a Road Safety Driving Computer System. <br />The same technologies that monitor commercial airline performance dynamics are used to monitor our <br />drivers' performance. The system works as a full-time, unbiased driving coach, providing an audible warning <br />as our drivers approach an unsafe condition, allowing sufficient time for the driver to take corrective action <br />before an incident occurs. <br /> <br />In addition to monitoring driving habits, the Road Safety Computer System provides data that allows Care to <br />monitor incidents such as unsafe backings and emergency light and siren activation. All data generated from <br />the Road Safety Computer System becomes a key component of Care's QA/QI process, allowing Care to <br />monitor and provide important feedback to our drivers regarding their vehicle operations. <br /> <br />Additional Specific Submission Data: <br />I. A detailed course syllabus and curriculum for Care's driver training program has been provided as an <br />Attachment to this section of the proposal. <br /> <br />2. Care's driver training program consists of a minimum of fifty-six (56) hours of instructor-led education. <br />The program may be extended for trainees that have difficulty mastering a section of the program. <br /> <br />3. Care's three (3) phased training program is described above. If a driver trainee is unsuccessful in <br />completing the program, remedial training is provided. If still unsuccessful, the trainee is removed from <br />driver trainee status and returned to Ambulance Operations as an Ambulance Attendant. <br /> <br />4. N/A. Care Ambulance conducts all drivers' training in-house. <br /> <br />12 <br />