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<br />PERSONNEL AND TRAINING <br /> <br />(A) Assigned Personnel Profile <br /> <br />A key to Care Ambulance Service's successful provIsion of emergency and non~emel"gency ambulance <br />services has been the strength of our on~site management team. By selecting Care Ambulance as the <br />contracted EMS Emergency Transportation Services provider for the City of Santa Ana, the city will gain an <br /> <br />experienced and dedicated workforce. <br /> <br />Management Team <br />During Care's forty~three (43) years of providing ambulance services to the residents and visitors. of Orange <br />County, we have developed an outstanding management team, which will oversee and manage our contract with <br />the City of Santa Ana The following table outlines the individuals responsible for the City of Santa Ana operations. <br />Name Position Years in Experience Years with Care <br /> <br /> <br /> <br /> <br /> <br />Dr. Michael Martin Medical Director 26 Years 21 Years <br />Mitch Felde Director of Human Resources 20 Years 4 Years <br />Kevin Chao Training Manager 26 Years 12 Years <br />Rick Mount Operations Manager 31 Years 31 Years <br />Jeremy Seib Operations Manager 15 Years 10 Years <br /> <br /> <br /> <br /> <br /> <br /> <br />Field EMT Personnel <br />Throughout our history Care Ambulance has offered and will continue to offer, the highest clinical and staffing <br />levels. These professional standards comply with all applicable State of Califomia laws and regulations, as well <br />as Orange County EMS Agency statutes, rules and regulations. <br /> <br />Minimum requirements for Care's field personnel include the following: <br />Califomia recognized EMT Certification <br />Califomia Driver's License <br />Ambulance Driver's License Endorsement <br />CPR / AED Certification <br />Orange County EMT Accreditation <br />Medical Examiner's Certification <br /> <br />Care Ambulance Service has 603 Orange County certified Emergency Medical Technicians (EMTs) and 31 <br />Field Training Officers (FTOs). The table on the next page shows the name, years of experience as a Care <br />employee, languages spoken in addition to English and certification level of EMT personnel who are currently <br />assigned to the City of Santa Ana EMS Program.. <br /> <br />18 <br />