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Exhibit A <br />1. Support Software: <br />$24,000/yr, $2,000/month <br />Support includes 12 months of unlimited telephone, online support and training of <br />infraMAP software. All configuration files, MXD documents, batch files and document <br />management strategies will be provided as needed. Data back up to our remote server, <br />bi-monthly. <br />2. Support Equipment: $40,000/ yr <br />Support for all iWater/infraMAP hardware, per occurrence. Any hardware used with <br />infraMAP/GIS project software will be supported. This will include both warranty and <br />non-warranty items up to the value of the contract. <br />3. Professional Services: $50,000/yr <br />Onsite GIS/IT: $150/hr: <br />iWater will provide a GIS/IT professional for onsite projects. This may include GIS/IT <br />management, updates or project specific programming. <br />Remote GIS/IT: $75/hr: <br />iWater will have a GIS/IT professional work on projects that can be completed at our <br />office and not required to be completed at the City facility. <br />Field crew: $150/hr: <br />iWater will provide a two man crew that has CA Department of Health Water <br />Distribution certificates to support the City field crews. All vehicles and equipment will <br />be provided by iWater for the specific project. Project information will be provided to <br />the city and updated within the city GIS database. <br />Meter/GPS crew: $75/hr: <br />iWater will provide a one man crew with CA DHS Water Distribution certificate to <br />support the City field crews. All vehicles and equipment will be provided by iWater. <br />Project information will be provided to the City and updated in the City GIS database. <br />4. CMMS Integration $36,000/yr <br />Install infraMAP 7 with task manager and upgrade to infraMAP 8 with task manager <br />when the City migrates to esri gis 10.1 framework. Integrate upgraded infraMAP with a <br />Computer Maintenance Management System. <br />25M-9