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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />DECEMBER 3, 2012 <br />TITLE: <br />CONTRACT AWARD TO EN POINTE <br />TECHNOLOGIES FOR COMMVAULT <br />PREMIER SUPPORT AND <br />MAINTENANCE RENEWAL <br />(SPEC. NO. 12 -069) <br />WwA �_ <br />��1� <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />02900M <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on Vt Reading <br />❑ Ordinance on 2nd Reading <br />❑ Implementing Resolution <br />❑ Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Award a contract to En Pointe Technologies Sales Inc. for CommVault Premier Support and <br />Maintenance Renewal in an annual amount not to exceed $40,000, with an option to extend for <br />up to three additional one -year renewals, exercisable by the City Manager. <br />DISCUSSION <br />The Information Services Division provides computerized support to both the City Hall and the <br />Santa Ana Police Department (SAPD) Data Centers, which together house the largest <br />concentration of computer systems used to support City operations. Over 200 server class <br />computers operating in these data centers host computer systems that all City agencies and <br />departments utilize. To ensure the integrity of these systems, the computer data must be <br />protected from loss or damage due to a disaster, equipment failure or even inadvertent deletion <br />or change. The process of copying and storing computer data separately from its primary <br />computer device is called "backing up ". Currently some 12 terabytes (12,000,000,000,000 bytes) <br />of computer data are backed up regularly from the City Hall and SAPD data centers. <br />In 2007, CommVault data backup and recovery software was installed and has performed <br />satisfactorily. Premier support and maintenance is offered on an annual basis and is needed to <br />ensure continuity of computing operations in support of City services. The renewal will provide <br />updates, upgrades and technical support to keep critical software operating at peak efficiency. <br />22A -1 <br />