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• Can be used to take any transaction type for multiple departments, including: <br />o Alternative sentencing fees, incident report fees, tows, civil, child support, bail, work <br />release, electronic monitoring, and any other payment type <br />Telephone Interactive Voice Response (IVR) Payments <br />TouchPay provides an Interactive Voice Response System (IVR), accessible by a toll -free 800 - <br />telephone number that accepts Visa and MasterCard credit/debit cards and the Green Dot <br />MoneyPak card. With over 20 years of experience in IVR payment- transaction processing, <br />TouchPay is the leader in developing the most efficient, cost effective, risk -free solutions in the <br />industry. IVR transactions also allow instant posting to back -office reporting systems. <br />IVR features include: <br />• Accessible by a toll -free 800 telephone number <br />• Allows users to make deposits /payments from any phone at their convenience <br />• Accepts Visa and MasterCard credit/debit cards and MoneyPak <br />• Instantaneous posting of transactions to back -office systems <br />• Allows transactions 24/7/365 <br />• Bilingual option available (English and Spanish) <br />Retail Walk -In Payments <br />Cash customers can safely and securely make deposits with TouchPay's Retail Walk -In Payment <br />service. <br />In -store deposits can be made at select retailers who participate in the bill -pay network, which <br />provides great convenience for cash depositors. <br />The Retail Walk -In Payment service offers users a cash - deposit option through a network of <br />independent, neighborhood -based payment centers throughout the United States. With over <br />14,000 agents located in every major metropolitan area, many at major chain stores, <br />supermarkets, convenient stores, and neighborhood businesses, this retail payment option offers <br />cash customers the flexibility to deposit funds almost anywhere. <br />Retail Walk -In features include: <br />• Cash accepted for deposits /payments at over 14,000 retail locations <br />• In -store deposits are validated, approved, and processed in real time <br />• Transactions are integrated into the standard reporting system <br />- ' <br />• Multiple payment options available as certain <br />retailers accept additional forms of payment L <br />Marketing Materials <br />TouchPay spends significant time and effort implementing marketing programs to drive <br />understanding and knowledge of the new payment - processing system. In all cases, TouchPay <br />has been able to drive incremental transactions for the account - deposit services through the <br />convenience and ease -of -use of the deposit system. <br />The marketing effort is designed to focus on depositor awareness and education of using the <br />TouchPay system, which eliminates transitional - service questions. Marketing materials will be <br />provided at no cost to Kern County and include: posters at designated Kern County Jail facilities <br />