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11, <br />r <br />c o g Cle nCAtoNs <br />Customer Service Deliverv Information <br />Dedicated Internet Access <br />Customer Order Form <br />North America <br />Tenant/Datacenter Name City of Santa Ana <br />Node ID 757-0 <br />Service Address 20 Civic Center Plaza <br />Suite / Floor <br />City, State, Province Santa Ana, CA <br />Postal Code 92701 <br />Country us <br />Z 1"' rvery arrays untes piece at uogem uemarcaaon rose as aennea in me <br />attached Product Rider. <br />Delivery Contact Name Tom Gergen <br />Telephone 714-647-6958 <br />Cellphone <br />Fax <br />Email tgergen@ci.santa-ana.ca.us <br />Cogent Contact Information <br /> Location Hemdon, VA (Retention) <br /> <br />Sales Address HO: 1015 31st Street <br />Washin ton, DC 20007 <br />Office Phone 877-875-3310 <br /> Fax 202-318-2558 <br />Service Provisioning sd@cogentoo.com <br />Customer Care support@cogentco.com <br />Contract Documents <br />The entire Customer Subscriber Agreement (GSA), entered into between <br />Customer and COGENT, is made up of the documents listed here. <br />Capitalized terns are defined in the text of the Terns or Definition section <br />of the Terms. All prior agreements, proposals, representations, statements, <br />or understandings, whether written or oral, concerning such Services, are <br />superseded. Customer certifies that the documents constituting the CSA <br />are the documents and fortes that have been supplied to Customer by <br />Cogent and that Customer has made no changes to them. <br />Notes <br />Cogent Communications, Inc. <br />1015 31st Street <br />Washington, DC 20007 <br />www.cogentoo.com <br />Customer Contracting & Billinq Information <br />Company Name City of Santa Ana <br />Billing Address same as service <br />Suite / Floor <br />City, State, Province <br />Postal Code <br />Country <br />Company Registr. Nr. <br />Tax / VAT ID Number <br />Request for consolidated billing (one account / <br />invoice for multiple ports in the same country)' No <br />uonsonaatea oenng requests must oe revievtoa ano approvea ay cogeni. <br />Billing Contact Name <br />Telephone <br />Cellphone <br />Fax <br />Email <br />Sales Name Dave Polant <br />Account Phone 703.456.7644 <br />Manager <br />Email <br />dpolant@cogentco.com <br />Sales sales@cogentco.com <br />Billing billing@cogentco.com <br />Termination terms@cogentco.com <br />(1) Order Form <br />(2) Terms, as attached (initialed by Customer) (For current customers, if Terms <br />are not attached, the current Terms remain in force) <br />(3) SLA (http://v w v.oogentoo.conVfilestps_intemet/SLA_on_intemet.pdo <br />(4) Product Rider, as attached (signed by Customer) <br />(5) Any other Rider or Addendum, as attached (signed by Customer) <br />Signatures <br />By signing below, Customer affirms and acknowledges that it has read the entire CSA and agrees to be bound by the provisions thereof. <br />For Customer <br />Signature <br />' homes J. Gergen (Aug 27, 2012) Printed Name For Cogent <br />Signature <br />Printed Name <br />Title Manager Informal <br />Title <br />Date Aug 27, 2012 Date <br />mmunications. Inc. <br />leffrel Karne€ (O(A 5, 2012) <br />CRO <br />Oct 5, 2012 <br />DIA Layer 3 Order Form V3-11 <br />Cogent Comrn nicatlons Confidential <br />Page 2/2 <br />15 Document Integrity Verified EchoSign Transaction Number: NHG8PZJ6Z3C3ZT