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Exhibit A: Scope of Services <br />Licensor has designed and built an Online Reporting System for Police Departments that <br />provides data to a specified database structure. The Online Reporting System uses the <br />J2EE standard. The system is designed to gather information on crimes from a member <br />of the general public (user) via an SSL connection. The application will issue a <br />temporary report number to the user and place the temporary report into an administrative <br />holding area for review and modification by appropriate administrator. An email is <br />generated to the user that the report has been submitted. The administrator logs in via an <br />SSL connection and approves, rejects, edits or prints reports as appropriate. Rejecting a <br />report deletes it from the system and sends an appropriate email to the user. Approving <br />the report issues a number, places it in a queue to be exported, and sends an appropriate <br />email to the user. The administrator can download the approved report or print the report <br />out. <br />A. SETUP AND CUSTOMIZATION <br />Licensee Responsibilities: <br />1. Coordinate with Licensor to establish schedule for deployment. <br />2. Provide website header image and one small image for temporary <br />citizen report and one small image for final printed PDF report, which <br />is automatically emailed to citizen after report approval. <br />3. Load provided HTML pages onto City server which links to <br />Licensor's servers for the application. <br />4. Provide Licensor with the schema for the desired file format and/or <br />Database schema and account with read /write access and test <br />environment with current configuration. <br />5. Provide Licensor with VPN access to the exporter and RMS <br />application(s). <br />6. Provide timely responses to Licensor's questions, which may arise <br />during the setup and customization process. <br />Coplogic — DORS Setup and License Agreement 14 <br />