C3 OFFICE SOLUTIONS - 2012 - Laserfiche WebLink

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A- 2012 -219 MANAGED PRINT SERVICES AGREEMENT -�" THIS AGREEMENT, made and entered into this 15`'' day of October, 2012 by and between C3 1 Office Solutions, a limited liability company, (hereinafter "Consultant "), and the City of Santa Ana, a L1 charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City "). RECITALS © A. On June 18, 2012, the City, issued a Request for Proposals for managed print services. Q� B. Consultant submitted a Proposal to provide printers and copiers, supplies and maintenance to meet City's needs. C. Consultant represents that it is able and willing to provide such services to the City. D. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement t.� will be performed in compliance with such standards as may reasonably be expected from a professional contractor in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall provide Managed Print Services on a cost - per -click basis, for all multifunction office equipment provided by C3 Office Solutions and all City owned and operating multifunction devices and printers (excluding about 45 inkjet printers which is projected to be replaced by toner based printers or multifunction devices) including 1) full equipment service and maintenance for all printers and copiers; 2) provision of equipment, including delivery, installation, configuration, end -user training; and 3) provision of all operating supplies, including toner and cartridges, developer, fuser oil, rollers, print heads, drums, circuit boards, imaging units and staples. However, Consultant shall not be responsible to supply paper for any multi- function office equipment or printer. Said services shall be provided on the terms and conditions set forth in City's Request for Proposal 12 -033, dated June 18, 2012, and Consultant's responsive Proposal as set forth in Exhibit A, attached hereto and incorporated by this reference. 2. COMPENSATION a. Consultant's services will be compensated as follows: 1) For maintenance and supplies required to service approximately 500 City owned desktop printers, City will pay a monthly fee and an excess cost per image charge, as set forth in Consultant's Cost Per Image Agreement, attached hereto as Exhibit B -1, and incorporated by this reference; 2) For maintenance and supplies required to service City owned multi- function copiers, City will pay the cost per image charges as set forth in Consultant's Customer Care Maintenance Agreement, attached hereto s Exhibit B -2, and incorporated by this reference; 3) For the provision of the equipment, maintenance and supplies required to provide multi- function copiers on a lease basis, City will pay the lease charges, and a cost -per copy