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POWER was founded on <br />the strong belief that the <br />long-term growth and <br />prosperity of a business is <br />directly dependent on <br />conscientious work. The <br />City can depend on <br />receiving quality work— <br />on schedule and within <br />budget—from the <br />POWER Team. <br />POWER ENGINEERS, INC. <br />The Project Manager is ultimately accountable, and we realize that each <br />member of the POWER Team is responsible for adhering to a project's <br />scope, schedule, and budget. Accordingly, input is obtained from each <br />member of the project team when preparing a project's scope of work, <br />budget, and schedule such that each team member not only provides <br />input into defining such factors for a project but also is aware regarding <br />what they will be held accountable to in that regard. <br />QUALITY ASSURANCE/QUALITY CONTROL <br />POWER was founded on the strong belief that the long-term growth and <br />prosperity of a business is directly dependent on conscientious work. Our <br />commitment to quality starts before the project (Work Assignment) is <br />commenced. Our work plan is the start of the quality process. Before <br />projects are initiated, detailed task descriptions and checklists are <br />developed to define project requirements and to provide team members <br />with an accurate basis for planning. We use systematic checking and <br />control procedures for documents on all projects. Our Quality Assurance <br />Program is directed toward compliance with pertinent technical, agency, <br />construction, safety and environmental codes. County QA/QC <br />requirements, e.g., use of response -to -comment matrices for revised <br />deliverables, will be taken into account as part of POWER's Quality <br />Assurance Program to ensure satisfaction and completeness and <br />defensibility of submittals. Furthermore, and given Caltrans' <br />involvement with this contract, POWER will utilize as part of its Quality <br />Assurance Program the pertinent Caltrans QC Checklists (e.g.: External <br />Quality Control Certification Sheet, Quality Control Checklist) to ensure <br />submittal of complete documents for Caltrans review. <br />A fundamental feature of our Quality Assurance Program is our formal <br />internal peer review process, which is conducted on all deliverables <br />prior to submittal, whether developed by POWER personnel or our <br />subcontractors. The purpose of the peer review is to take a fresh look at <br />the documentation and environmental assessments and <br />recommendations we have made. A typical peer reviewer is a senior - <br />level professional with experience in the type of issues and <br />recommendations provided in the deliverable. <br />For purposes of managing the POWER Quality Assurance Program <br />requirements for this contract, we have assigned Jim Jensen as the <br />QA/QC Manager. Mr. Jensen has managed preparation of over 100 <br />CEQA and NEPA documents and has served in the same capacity <br />(QA/QC Manager) on many such projects. Mr. Jensen and Mr. Morgan <br />will work together at the outset of the project to prepare a Quality <br />Management Plan that provides the QA/QC procedures, protocols, and <br />reporting requirements for this contract—this plan will be provided to <br />team members at the outset of the contract to ensure that they are aware <br />of and understand the procedures as prescribed for this contract. They <br />too will work closely through the duration of the contract to ensure that <br />our Quality Assurance Program is being thoroughly and consistently <br />implemented on each Work Assignment. <br />HLY 11-128223 CITY OF SANTA ANA PWA ENV. CONSULTING SERVICES (10/29/12) BH 4. APPROACH 1 5 <br />