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temporary or permanent, to the DLR Service to users who do not otherwise qualify as Authorized Patrons <br />shall not be permitted. <br />2.4 Library represents and warrants that it will not make any representations or create any warranties, <br />expressed or implied, concerning the Application Services and Digital Content, and will take reasonable steps <br />to ensure that its employees, agents, and others under its direction abide by the Agreement. <br />2.5 Library agrees to perform Primary Support for its Authorized Patrons, unless Library has completed <br />the Front Line Tech Support Order Form and paid for Front Line Tech Support services. OverDrive will <br />provide Library with training and documentation for Library's provision of Primary Support. Library will <br />cooperate with OverDrive to implement customer support practices recommended by OverDrive, including but <br />not limited to directing Authorized Patrons to OverDrive-supplied FAQs and support pages on its Library <br />Website. <br />2.6 Library shall not access the Application Services in a manner not explicitly permitted by the <br />Agreement, including but not limited to scraping the Library Website and/or web traffic or data to and from the <br />Library Website, intercepting, redirecting, capturing or holding OverDrive-initiated email or other electronic <br />communications, nor shall it allow any third party to access the Application Services in a manner as described <br />in this paragraph. <br />2.7 OverDrive may employ commercially reasonable efforts to monitor and maintain the availability of its <br />Application Services, including review of traffic for request volume levels, unusual behaviors or patterns, <br />attempts to create a denial of service response, and/or excessive or abusive usage as determined by <br />OverDrive, in its sole discretion. <br />3. Payments <br />3.1 Library shall make payment to OverDrive for all Application Services fees and Digital Product costs <br />according to OverDrive within thirty (30) days from Library's receipt of valid invoice. In the event of Library's <br />late or non-payment of any and all amounts due to OverDrive for Application Services fees and cost of Digital <br />Content, OverDrive may suspend access to the Application Services until such time as Library's account <br />becomes current. <br />3.2 This Agreement is a commitment of the current revenues of the Library. If Library's governing body or <br />similarly related entity fails to appropriate sufficient funds in any fiscal year for payments due under this <br />Agreement, then a non -appropriation event shall be deemed to have occurred. If a non -appropriation event <br />occurs, (1) Library shall give OverDrive immediate notice of such non -appropriation event and provide written <br />evidence of such failure by Library's applicable governing body and (2) on or before sixty (60) days from <br />OverDrive's receipt of notice of non -appropriation, the parties shall cooperate to determine an appropriate <br />course of action as it relates to the OverDrive services provided under this Agreement. In the event that after <br />such sixty (60) day period, no determination is reached on payment and continued provision of services is not <br />possible, then the Agreement and all services hereunder shall terminate on the first day of the fiscal year in <br />which funds are not appropriated. <br />4. Term and Termination <br />4.1 The Term of the Agreement shall be governed by the OverDrive Digital Library Reserve Order <br />Form between OverDrive and Library. <br />4.2 Either party shall have the right to terminate this Agreement as a result of a material breach of the <br />Agreement by the other party that is not cured within thirty (30) days after written notice of such breach. <br />4.3 Upon termination of this Agreement, the access granted to Library by this Agreement shall be <br />terminated immediately and Library shall make no further use of all or any part of the Application Services, or <br />any confidential information received from OverDrive. <br />5. Warranties <br />Ver. May 2012 © OverDrive, Inc. <br />