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19. REMOVAL AND RESTORATION <br />Subject to the provisions of Section 31 ("Title To Improvements"), upon termination of this <br />Agreement, the Operator shall redeliver possession of the Parking Facilities and equipment to <br />the City in substantially the same condition that existed immediately prior to the Operator's <br />entry thereon, reasonable wear and tear, damage by the elements, earthquakes, acts of God, <br />war and any act of war, excepted. <br />20. MAJOR REPAIRS AND DAMAGES <br />A. City shall be responsible for all major structural repairs, any major repairs, <br />surfacing, and resurfacing of the Premises. <br />B. In the event of damage or destruction of any of the Parking Facilities, which are a <br />part of the Premises, which, in the opinion of City, makes the continued operation <br />of such garage unfeasible or uneconomical, City may terminate this Agreement as <br />to such Facility. <br />21. OPERATOR IS SOLE EMPLOYER- DUTY TO INFORM <br />Operator agrees to notify each employee of the Operator prior to the time such <br />employee begins to work at the Parking Facilities, and all unions or bargaining units representing <br />such employees, 1) that the Operator is the only employing agency and employer, 2) that the City <br />of Santa Ana is not an employer with regard to the parking operation, but rather is a contractor <br />hiring the Operator to operate the Parking Facilities in accordance with the terms of this <br />Agreement, and 3) that continued employment in connection with operation of the Parking <br />Facilities cannot be expected beyond the term of this Agreement. <br />Operator agrees to inform each employee in writing of the above and to obtain a <br />signed acknowledgement by the employee of such notification. <br />22. OPERATING MANUAL <br />a. The Operator shall be responsible for developing written procedures based <br />upon administrative guidelines, procedures and directions promulgated by the City relating to the <br />management, operation and maintenance of the Parking Facilities. All such guidelines, <br />procedures and directions shall be consistent with the terms and conditions of this Agreement. <br />Operator shall maintain a current Standard Operating Procedures Manual (SOP Manual) <br />specifying the operating procedures to be followed by the Operator for operating within each of <br />the Parking Facilities. <br />b. Within thirty (30) days after award of this Agreement, a copy of the written <br />procedures for operations, management, maintenance, cash handling and auditing procedures for <br />19 <br />25D-23