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Central PARKIN G February 28, 2013 The Honorable Mayor and City Council City of Santa Ana 20 Civic Center Plaza Santa Ana, CA 92701 Central Parking 3420 Bristol Street Suite 225 Costa Mesa, CA 92626 Phone: 714 751 2855 Fax: 714 751 3650 Website: wmv.parking.cont RE: RFP 12-060 - Employee Retention Plan, Community Outreach Program and Transition Plan Dear Mayor Pulido and Council members: This letter is to inform you that it is Central Parking's commitment and intent to retain as many existing employees as possible. We will ensure that all employees go through our entire hiring process which includes submitting an application, participating in an interview and passing a background and drug screen. Immediately following the award of the contract, our plan is to conduct a group meeting to provide a meet and greet opportunity for the staff and Central Parking management. In this group meeting, we will go over in depth details of our company and the benefits of working for a nationally recognized organization. Teamsters Local 911 currently represents the employees working at the City of Santa Ana Parking Facilities. Since 1990, Central Parking has had an excellent relationship with Teamsters Local Union 911. We are part of a Master Agreement between Teamsters 911 and United Parking Employers Council (UPEC). Our employee work force is over 500 employees in Southern California with the largest employee base that is recognized by this labor union working at LAX Airport. Central Parking has transitioned several municipalities including over 100 employees in Santa Monica and 800+ at LAX with the intent to retain as many existing employees as possible and were pleased with our retention of 80 - 90% of the original employees. Having well trained employees with local knowledge that have successfully passed our hiring process provides a win/win for the entire portfolio and to this end we endeavor to qualify and hire as many existing parking employees as possible during the transition. Our proposed plan for community outreach is to meet with all stakeholders, including downtown retail, residential and business associations to hear their concerns and to provide viable solutions to their parking and traffic management needs. We have successfully maintained excellent relationships with all downtown area associations in cities of Long Beach, Santa Monica, Anaheim and Riverside amongst others and we are confident that our proposed approach to a successful parking plan will serve the needs of all groups successfully and most efficiently. We will be in attendance at the City Council meeting on March 4, 2013 to answer any questions. We hope to receive your approval at this meeting so we could begin the transition shortly thereafter. We are hoping for a 30 day transition to allow for a seamless change over and look forward to implementing our plan and take over operations effective April 1, 2013. CM 03/04/2013 25D