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CORRESPONDENCE_25D
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3/4/2013 1:54:24 PM
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City Clerk
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Agenda
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3/4/2013
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DEPTH OF SUPPORT <br />• Local Team with National Support <br />? Regional Office based out of Costa Mesa <br />? Senior Operations Manager on site weekly <br />? Regional Manager - hands on with each project <br />? Weekly meetings with client <br />? Subject matter experts - leadership team <br />STRICT ACCOUNTING AND CASH CONTROLS <br />• Financial Central <br />? Sarbanes-Oxley Act and PCI/DSS compliant <br />? Separation of duties <br />? Parking Audits conducted by Senior Manager <br />? Revenue Control Scorecard Report - measurable standards for all facets of <br />the parking operation <br />? TrinTech - Internal audit reporting system for all daily revenue, <br />reconciled by corporate auditors daily. Discrepancies are flagged and <br />Regional Manager is notified immediately <br />EXPERIENCE <br />• Current Local Municipal Clients - Highlights of our Service <br />? City of Carson, Serving since February 2002 <br />¦ Building and City Hall Security Services <br />? City of Long Beach, Serving since April 2007 <br />¦ Coordinated new equipment purchase in downtown parking <br />facilities. Current project to upgrade Aquarium garage equipment <br />? Los Angeles Airport - LAX, Serving since June 2007 <br />? City of Anaheim / Hilton Anaheim, Serving since November 2008 <br />¦ Coordinated 1.5 Million Dollar Renovation of the parking structure <br />? City of Santa Monica, Serving since June 2009 <br />¦ Coordinate multiple special events throughout the year <br />? City of Anaheim / Redevelopment Agency, Serving since February 2010 <br />¦ Coordinated RFP for new equipment, installed SkiData <br />? City of Newport Beach, Serving since May 2011 <br />¦ Facilitated the installation of over 1300 new parking meters <br />? City of Riverside, Serving since July 2011 <br />¦ Facilitated the RFP process and installation of new equipment at <br />all City parking garages. <br />? City of Santa Ana / Police Department, Serving since September 2012 <br />¦ Parking Enforcement Services
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