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Complaints which may be initially filed at the State level will be heard by an independent <br />hearing officer designated by the State Workforce Investment Division (WID). The hearing <br />officer shall conduct a hearing and issue a recommended decision to the State Panel. The <br />recommended decision shall be in writing and may be accepted, rejected or modified by the <br />State Review Panel. <br />A. Form and Filing of Complaint. <br />1. Request for State Review of LWIA Level Decisions <br />On receipt of a complainant's request for review because of an unsatisfactory decision, <br />the State shall provide for an independent state review. <br />2. Filing of Requests for State Review <br />The State Review Panel shall review all LWIA level decisions when a request for review <br />is filed within 10 days of receipt of the adverse decision. Such requests must be filed in <br />writing with the Chief of the WID Office. The request for review should contain the <br />following information: <br />a. Full name, address, and telephone number of the party requesting the review <br />b. Full name, address, and telephone number of the other party <br />c. A copy of the decision <br />d. Brief statement of reasons for review or the section of the LWIA decision to be <br />reviewed including regulatory and statutory citations <br />e. A statement of the relief sought. <br />3. Complainant Responsibility <br />It is the responsibility of the complainant to include in the request for review a written <br />statement setting forth the facts presented at the LWIA hearing which support the <br />requested relief. <br />The Chief, WID, shall mail a copy of the request for review to the other parry and to the <br />LWIA. It shall be the responsibility of the LWIA to submit the complete record including a <br />typed record of the hearing to the Chief, WID, within ten (10) days. <br />B. Conduct of Hearings. <br />1. Request for Hearing at the State Level <br />If no decision has been issued at the LWIA level or the State has determined an audit <br />disallowance or imposed sanctions, the complainant may request a hearing. The <br />13 <br />EXHIBIT C