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Attachment A <br />SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE -STOP PARTNER <br />MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />COUNTY OF ORANGE SOCIAL SERVICES AGENCY <br />° �" �, <br />grogram <br />• <br />• <br />Welfare Programs (including, but not limited to CalWORKS) <br />Employment and Training Activities under Title I of the <br />Workforce Investment Act <br />F; <br />• <br />Identify and refer Ca1WORKs voluntary participants to SAWIB <br />it <br />for workforce investment services. <br />MR <br />Coordinate services and programs offered by SSA with those <br />, <br />t <br />offered through the One -Stop Partners to program participants. <br />k. <br />• <br />Provide overview of CalWORKS Services to One -Stop Partners. <br />4 <br />�, {� � ervice rFos *vided <br />Provide general information regarding Ca1WORKs program and <br />"� <br />access to services for families. <br />°�'- <br />• <br />Provide support services such as child care, transportation, and <br />ancillary to CalWORKs WTW participants engaged in <br />workforce investment services. <br />• <br />Other activities and services appropriate to SSA and SSA's <br />a <br />funding sources. <br />` <br />® <br />Co- location of staff <br />e hod of <br />'ce <br />® <br />Co- location of services <br />e Delivery_ <br />® <br />Cross training of staff <br />On -line <br />® <br />In <br />person <br />Referral ethod �,$ ' ' <br />® <br />p B y hone <br />Referral form <br />❑ <br />On line <br />Contra ution to <br />® <br />Referrals for workforce investment services <br />=One S op System : <br />® <br />Customer Satisfaction( ) <br />(1) Criteria to be determined by the State of California and the Santa Ana Workforce <br />Investment Board <br />Page 1 of 1 <br />(WAM0511) (June 5, 2012) <br />