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Attachment "A" <br />One-Stop Partner Commitment <br />~. ~~'~~ ~`he parties t~ this rl~exnor~nd~m Qf ndexst~~din ~~~~} are the ~~yor <br />and City ouneil of the pity of Santa ~~~, the Santa. Any 'orkfo~ce ~n~et~nent hoard <br />~X}, the Santa Ana ~~~ousin Authari~~ and other aeneies identified in the "~ne~top <br />~a~~tne~~ on~~nit~~nent", Attachments "A" and ": to t~~is Q~} funetionxn as "C~ne-Stop <br />r~artners" within the Santa. ~~. ~ne~Step System thereinafter referred to as the Santa Ana. <br />~ enters, <br />n addition to a~ecept~rr the provisions contained in the O~J, the ,n~~ .r~---~~~ <br />Ar~t~ao~~it eo.r~its to the fo~Io~ir~: <br />* 'fo ~'ro~ride a.ssistanee it~a applications fir Section .entai Assistarree du~rin wait <br />~~t apen~~, and <br />• 'r~o refer ark unen~p~a~ed Adnrts in the Z~onsing ha~ee toucher ~ro~ra. to the <br />'C~r~ tenter. <br />~`uil-time equi~a~ents ~~'~`~~ of Agency Staff Assigned to Santa Ana. '~~Ir~l~ tenter: CIA <br />~ourlda~s per meek Agency Staff A.ssined to ar~ta Ana IOlr~l~ enter: CIA <br />'u~sta~ner e~v~ce <br />~.~~ on~sitc, ~ne~top r~artner s~aa~l corr~rr~it to the fallowing goads for the '1011. tenter: <br />r , ~'o conform to a uniform policy of customer service; <br />2. 'fa de~eop eutarner~ er~ic~ princzpres all Cane-Stop ~axtner must ~n~plen~ent; <br />~. ~o implement n onWoing system ~'ar n~eas~ri~~~; customer service reels; grad, <br />4. `~~o parficipa.te in task far•ee enapoered to ove~~ee, aeasure and respond to customer <br />sez~v~ce ata, <br />7 <br />