04 040113 HA ADMINPLAN EX 2 - Laserfiche WebLink

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2-III.C. WRITTEN TRANSLATION Translation is the replacement of a written text from one language into an equivalent written text in anot er anguage. In order to comply with written-translation obligations, SARA will take the following steps: SARA will provide written translations of vital documents for each eligible LEP language group that constitutes 5 percent or 1,000 persons, whichever is less, of the population of persons eligible to be served or likely to be affected or encountered. In determining whether it is feasible to provide translation of documents written in English into other languages, SARA will consider the following factors: Number of applicants and participants in the jurisdiction who are proficient only in the other language Estimated cost to SARA per client of translation of English written documents into the other language The availability of local organizations to provide translation services to non- English speaking families Availability of bilingual staff to provide translation for non-English speaking families Literacy level of clients 2-III.D. IMPLEMENTATION PLAN After completing the five-factor analysis, SARA has determined that it is not necessary to develop a written implementation plan, the absence of a written plan does not obviate the underlying obligation to ensure meaningful access by LEP persons to SAHA's Housing Choice Voucher program and services. Currently,100% of Housing Specialists are bilingual in either Spanish or Vietnamese. These three languages (English, Spanish, and Vietnamese) are spoken by 99% of program participants. Forms that are in these three languages include, but are not limited to, the Orientation packet, the Briefing packet, Statement of Family Responsibilities, Voucher, Declaration of Legal Residency, Lease Addendum, Owner/Tenant Relationship, and any pertinent Housing Authority correspondence as appropriate. Page 2-10 ~~02~2012