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Michael Uren <br />Facility Services/Parking Manager <br />Anaheim Convention Center <br />800 W. Katella Avenue <br />Anaheim, CA 92802 <br />To Whom It May Concern: <br />Please lake under advisement this letter of support for Central Parking System.. as you <br />review and consider their proposal for Parking Management Services. <br />It is with great pleasure that I extend my support for Central Parking. Since November 1, <br />2008, Central has managed the Anaheim Milton Parking Facility also known as CarPark- <br />2 with much success. This parking facility services both the Hilton Anaheim and the <br />Anaheim Convention Center and presents a challenging operation. During their tenure. <br />Central Parking has maximized the profits for the City by identifying revenue collection <br />loopholes and eliminating them through tighter controls. while keeping operating <br />expenses well under budget. <br />Central Parking's management has been extremely responsive to the City's needs. They <br />have identified all major issues and resolved them successfully. Their customer service is <br />above reproach, and their staff is always professional and courteous. In my experience, <br />Central demonstrates consistently ethical conduct and passion for their work. <br />i enthusiastically recommend Central Parking System for the management of your <br />parking operation(s). Please don't hesitate to contact me should you require further <br />details. <br />Sincerely, <br />Ilia�ae1 Uren <br />Facilities Services/Parking Manager <br />Anaheim Convention Center <br />80r? WEST KATELLA AVF. ANAHEIM, CA 2 TEIR"E 714-765-8Q50 - FAX 714-765-8965 <br />