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lit. PROGRAM/PROJECT DESCRIPTION-DETAIL <br />In the space below, describe the program/project. Include information as to how the program/project wiil'benefit <br />low-income peopieinousenoias. (max. cnar. 2uuu) <br />Providing fair housing education, counseling & enforcement services to current or potential Santa Ana households, <br />Added to this Is landlord/tenant counseling to assist housing providers and consumers. Specific services are: <br />A. FAIR HOUSING ENFORCEMENT: - Respond to 10 or more allegations of discrimination of sufficient merit to <br />open a case file. We will address all allegations of housing discrimination made by current or potential Santa Ana <br />households, if fewer than 10 case filesare opened, to compensate, we will perform paired, on-site audit tests of multi- <br />famliy housing, substituted on a one-for-one basis. <br />B. COMMUNITY EDUCATION: - Involvement in at least 8 Santa Ana events reaching over 120 heads of <br />households; distribute about 700 information packets; offer a poster/essay contest within elementary schools. Hold 2 <br />landlord workshops and 4 tenant workshops in English and Spanish. Conduct presentations on landlord-tenant and <br />fair housing laws. Provide training and technical assistance to City staff as well as to real estate agents, lenders, <br />apartment managers/owners, and other housing industry professionals. <br />C. LANDLORD/TENANT COUNSELING: Handle about 930 requests for service, from about 840 unduplicated - <br />households, addressing about 2,960 inquiries, disputes or issues. Most discrimination occurs within the <br />landlord/tenant relationship, so this service facilitates our primary goal. About 30% of the discrimination investigative <br />caseload comes from landlord/tenant contacts. We assist housing consumers and providers in resolving questions <br />and avoiding disputes over evictions, deposit rbturns, substandard conditions, and other landlord/tenant matters. Staff <br />counsels individuals about their respective rights and responsibilities. <br />D. CITY ADMINISTRATIVE SUPPORT: - Provide data collection, analysis and reporting to city CDBG <br />administrators as well as HUD auditors as required. We will support efforts to implement actions to overcome fair <br />housing impediments and report actions and progress to HUD. <br />IV. STATEMENT OF NEED <br />In the space below, describe why this program/project is needed. Include information as to any effects if CDBG <br />funds are not awarded and whether similar. pro rams/projects are available in the community. (max. char. Luuu) <br />Federal regulations require CDBG eligible jurisdictions to plan for and undertake actions to "affirmatively further fair <br />housing" (AFFH). Jurisdictions must annually certify that they have programs in place to AFFH. These services largely <br />help fulfill that obligation. <br />Housing discrimination occurs in Santa Ana in violation of federal and California fair housing laws, We project at least 10 <br />current or potential Santa Ana households will allege acts of housing discrimination sufficiently meritorious to warrant us <br />opening a case file during the next fiscal year, Perhaps twice as many additional households will raise the issue of housing <br />discrimination, for which we will provide counseling but will not.open a case file. <br />Other housing disputes and law violations arise within Santa Ana. Based on the service demand over many years serving <br />Santa Ana, including the,year ending June. 30, 2012, we anticipate about 840 unduplicated .Santa Ana households, making <br />about 930 service requests, will seek help with about 2,960 landlord/tenant Issues, disputes or inquiries, during the 2013 - <br />2014 year.. . <br />In addition to a need for services to address housing discrimination and other general housing law.violations, issues or <br />disputes, there, Is a need for housing-related community education. Education facilitates the opportunity for housing <br />consumers and providers to understand their fair housing rights and obligations and to correct wrongful policies or <br />behavior. In addition to direct counseling services from our offices; we will conduct walk-in counseling clinics and <br />workshops for tenants and landlords. We will also distribute over 700 information packets,-covering specific aspects of <br />fair housing and/or landlord-tenant law to individuals from Santa-Ana. <br />Based on prior experience and the above identified need, we anticipate Santa Aria's unrestricted "service demand rate" <br />for FY 2013-14 will be about 16.1 % of our entire program output designed to "affirmatively further fair housing". <br />75B-10