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���� <br />����_���� <br />�" °°� ���� <br />ThoL�� Idjn�,PnU�, [tit Gri/ySo8°uoYYoddp/|dQ <br />� <br />Annual Maintenance Commencing the "n Ownership Year of <br />Maintenance Totals AAnn-no <br />Annual Maintenance <br />The first year ofannual maintenance is provided free of charge. Thereafter annual <br />maintenance is provided on a year-to-year basis and can be discontinued at any time, <br />The agency's annual maintenance cycle will not commence until training occurs. The <br />first twelve (12) months of annual maintenance is provided free of charge, <br />Unless requested otherwise by the agency, the first maintenance invoice will be <br />prorated to bring the agency's invoice cycle up to a January thru December calendar <br />year, Thereafter, annual maintenance is invoiced on a calendar year basis, and will be <br />disseminated each year inJanuary. <br />Annual maintenance is calculated based upon 20% of the initial license cost for both <br />|/\Pru and 8|ua7earo. Your agency's annual maintenance fee vxuujd be $3,000.00 for <br />{AP/u only and $4,SOQ^80if purchased with the B|ueTeannsoftware. <br />Annual maintenance Includes all end user and technical support via our 800 # and our <br />online support vvmbdte as well as any associated technical or user ducunoeotmb^o, <br />Annual maintenance also includes all new versions of the IAPro software and if <br />purthused0ueTea/n, <br />Important Note <br />The purchase of the IAPro system does not include hardware, OS licensing or SQL Server <br />licensing, Most agencies that purchase IAPro have an existing server with existing <br />Microsoft SQL Server licensing. IAPro can be installed on your existing hardware and <br />within your existing SQL Server instance, <br />Blue /aonxField Support Service application <br />The BlueTeam Field Support Service application is an adjunct application that is used by <br />some IAPro customers, It is designed for entry of use-offorce, complaint, vehicle <br />accident and pursuit incident types by field and supervisory level personnel. It supports <br />the review and approval process with routing up the chain ofcommand, *Note: <br />0/oeTennn software bu separate and additional cost typically 5D%uf the purchase price <br />uf the 1AP/usoftware. <br />