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1�� ��_�� ° 'Unlimited use-licensing — there are no additional or hidden additional licenshn&cpst!, IAPro and BlueTeam pricing is for unlimited use licensing in terms of both the number of users that can run the software concurrently, and the number of workstations the applications can be run on. Our pricing nnmde| ensures maximum flexibility for the customer, with all licensing costs paid at point n[initial purchase. The customers will never have to purchase additional licensing based on increased or unforeseen future usage requirements, This is important since the participation of front-line personnel — especially supervisors — is crucial in upholding the integrity of the organization, and to constrain their use of the software would greatly limit, if not cripple, its effectiveness. * conference Each year since 2004, CI Technologies has hosted an Annual Users Conference for our IAPro and B|ueTeam customers. Our most recent conference, held in Austin, Texas, saw over 2OO attendees. Each conference consists of a multi-track format which, includes tracks for beginner-level users, advanced users, and users with specialized interests such as designing early intervention programs, Classes are conducted by our staff, our trainers and selected outside customers, The 2012 conference will be held in San Antonio, Texas; please visit our vveboite for further details, These conferences are a key part of the support services offered to our customers, and meet the following needs: • Training of new customer staff based on turnover - Inevitably over time our customers will experience turnover in staff, which requires that training be available nnan ongoing basis. • Advanced training - Many customers benefit from advanced training, especially in- depth o*verageof features found in new releases u[ the software. • Networking with pees ' In order to share ideas and approaches to utilizing our sn1fvva»e� o Providing feedback directly to the vendor's staff - The opportunity to provide feedback and suggestions directly to our staff is highly valuable to both our customers and our company, This ensures that we have up-to-date information on how best to improve our software and services, Over 400 public safety agencies in the US, Canada, Australia and NevvZea|andcurrently run |APrnand Apra with 8|uaTmnno. These agencies range in size from major customers such asNYPD, Toronto Police Service, and Western Australia Police, down to one person IA Units in smaller departments. The size and breadth of our customer base reflects our leading position in the Professional Standards software marketplace, Purchase Orders Training and installation are scheduled on a first-come-first-served basls� wvwiaC0zqD