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T >M M <br />'I"O 0q.0 sgftwore "Wollan " <br />Maintenance Task Order <br />Buyer Name: Santa Ana Police Department (SAPD) \ Orange County Intelligence Assessment Center <br />(OC'IAC) <br />Address: 60 Civic Center Plaza, Santa Ana, CA 92701 <br />Buyer Contact: Sgt. Brian Sheldon <br />Phone Number: (71.4) 245-8748 <br />E-mail Address: bsheldon@santa-atia.org <br />This is a Time and Materials type maintenance task order for a total cost of $21,600. TaskForce Systems shall <br />not perform services in excess of this amount. <br />Period of Perforinance: April 1, 2013 - December 31, 2013 <br />Note: The total work will take approximately one month to complete maintenance, upgrade, testing and <br />acceptance. <br />Place of Performance: TaskForce Systems offices and SAPD\OCSAC Servers via VPN access <br />Statement of Work <br />1. Background <br />TaskForce Systems is solely owned and operated by'1'y Conway. Ty Conway is the exclusive support provider <br />for the System, Research and Analysis (SRA) International Inc. Case Management System (CMS) and <br />Investigations products. TaskForce Systems is dedicated to providing long term quality technical support, <br />maintenance and enhancement for SRA's CMS and Investigations products. TaskForce Systems also <br />specializes in IT services, consulting and software development. <br />2. Work to be Performed <br />Task 1- Maintain, upgrade and patch the systems current capabilities <br />TaskForce Systems will maintain, upgrade and patch the current SRA CMS system capabilities. <br />The following specific tasks will be completed in order to implement Item 1: <br />• Backup existing databases and system code. <br />• Apply upgrades and patches to current system. <br />• Configure upgraded capabilities. <br />• Test upgrades and patches to current system.. <br />• Train the trainer on the upgraded system. <br />3. Invoicing <br />Upon signed acceptance of this Task Order, TaskForce Systems will invoice Item I . <br />Page I of 2 <br />OCIAC MainPcnance Proposal