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ABM <br />Building Value <br />Our screening packages can include any of the following: <br />• Standard background checks <br />• Criminal/sex offender background checks <br />(CORI/SORI) <br />• Drug screening (upon contract <br />requirement) <br />• Professional certification checks <br />• Credit checks <br />Train and Develop <br />• Additional reference checks <br />An emphasis on safety and training <br />To deliver you the reliable, high-quality service that you expect, we develop training programs at the national <br />and regional level, and emphasize best practices and safety. For more detailed information, see the section <br />titled "Training Program" in this proposal. <br />Retain <br />Employee benefits and incentives attract and keep good people <br />Maintaining a broad, competitive benefits program enables us to keep well-trained, experienced employees <br />who are committed to your facilities and ABM. We provide you with the flexibility to personalize a benefit <br />package that meets your cost objectives while still achieving a work/life balance for the employees. <br />Based on the terms of your contract or collective bargaining agreement requirements, the service workers <br />staffing your facilities will be offered a selection of benefits that can include the following: <br />• Health and Dental <br />• Paid Vacation <br />• Paid Holidays <br />• Workers' Compensation <br />G row <br />Encouraging professional growth <br />Another component of our retention program is the support we provide to employees as they grow in their <br />careers. Your facilities will be serviced by employees who are allowed to grow, which typically results in <br />higher productivity and better service quality. Our culture encourages each employee to openly communicate <br />with his or her manager to develop a career path that builds on individual strengths. The quality of each <br />individual employee's service continually improves because of the ongoing coaching facilitated by regular <br />performance reviews. <br />• Loss Control: ABM monitors our Experience Modification Rates (EMR) to better understand and <br />lower our workers' compensation costs. Since an EMIR compares our claims experience to other <br />employers of similar size in our industry, it is a measure of how ABM's loss prevention and control <br />practices stack up to the competition. Our intrastate EMR has been consistently below 1.0, better <br />than the industry average. <br />• Medical Coverage: ABM has partnered with a medical telephonic triage service to give our <br />employees 24/7 access to medical professionals in case of an injury. This program not only advises <br />our employees of the proper care for injuries and when to seek emergency services, but also <br />provides timely reporting of all on-the-job incidents. <br />25A-71