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<br /> <br /> <br /> <br /> <br /> <br /> <br /> 5.1 Documentation. After the SOW has been executed by each party, a detailed requirements <br /> and detailed design document shall be submitted illustrating the complete financial terms that <br /> govern the SOW, proposed project staffing, anticipated project schedule, and other information <br /> relevant to the project. Such enhancements or modifications shall become part of the licensed <br /> Granicus Software. <br /> 5.2 Acceptance. Client understands that all work contemplated by this exhibit is on a "time- <br /> and-materials" basis unless otherwise stated in the SOW. Within ten (10) business days of <br /> Granicus' completion of the milestones specified in the SOW and delivery of the applicable <br /> enhancement/modification to Client, Client will provide Granicus with written notice of its <br /> acceptance or rejection of the enhancement/modification, based on the acceptance criteria set <br /> forth in the SOW. Client agrees that it will not reject any enhancement/modification so long as it <br /> substantially complies with the acceptance criteria. <br /> 5.3 Title to Modifications. All such modifications or enhancements shall be the sole property <br /> of the Granicus. <br /> 6. Limitation of Liability, Exclusive Remedy. IN THE EVENT OF ANY INTERRUPTION, <br /> GRANICUS' SOLE OBLIGATION, AND CLIENT'S EXCLUSIVE REMEDY, SHALL BE FOR <br /> GRANICUS TO USE COMMERCIALLY REASONABLE EFFORTS TO RESTORE ACCESS AS <br /> SOON AS REASONABLY POSSIBLE. <br /> <br /> <br /> [End of Support Information] <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> - - Page <br /> 25b-14 <br />