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20. MAJOR REPAIRS AND DAMAGES <br />A. City shall be responsible for all structural repairs, any major repairs, <br />surfacing, and resurfacing of the Premises. <br />B. In the event of damage or destruction of any of the Parking Facilities, <br />which are a part of the Premises, which, in the opinion of City, makes the <br />continued operation of such garage unfeasible or uneconomical, City may <br />terminate this Agreement as to such Facility. <br />21. OPERATOR IS SOLE EMPLOYER —DUTY TO INFORM <br />Operator agrees to notify each employee of the Operator prior to the time such <br />employee begins to work at the Parking Facilities, and all unions or bargaining units <br />representing such employees, 1) that the Operator is the only employing agency and <br />employer, 2) that the City of Santa Ana is not an employer with regard to the parking <br />operation, but rather is a contractor hiring the Operator to operate the Parking Facilities in <br />accordance with the terms of this Agreement, and 3) that continued employment in <br />connection with operation of the Parking Facilities cannot be expected beyond the term <br />of this Agreement. <br />Operator agrees to inform each employee in writing of the above and to obtain a <br />signed acknowledgement by the employee of such notification. <br />22. OPERATING MANUAL <br />a. The Operator shall be responsible for developing written procedures based <br />upon administrative guidelines, procedures and directions promulgated by the City <br />relating to the management, operation and maintenance of the Parking Facilities. All <br />such guidelines, procedures and directions shall be consistent with the terms and <br />conditions of this Agreement. Operator shall maintain a current Standard Operating <br />Procedures Manual (SOP Manual) specifying the operating procedures to be followed by <br />the Operator for operating within each of the Parking Facilities. <br />b. Within thirty (30) days after award of this Agreement, a copy of the written <br />procedures for operations, management, maintenance, cash handling and auditing <br />procedures for each Parking Facility shall be submitted to the Contract Administrator for <br />review and approval. Thereafter the Operator shall make necessary revisions on an as- <br />needed basis, but at least on an annual basis and no later than January 31 of each year, <br />submitted to and approved, in writing by the Contract Administrator shall approve any <br />subsequent changes or revisions in writing. The SOP Manual shall be kept up to date at <br />all times and pertinent parts shall be provided and explained to each of the Operator's <br />employees. <br />21 <br />