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8. Outline of On-the-Job Training Plan and Method of Assessment: <br />ELEMENTS OF TRAINING HOURS OF TRAINING <br />1. Objective 43 <br />Discuss mission, office policies and procedures, with emphasis on the <br />need for completeness and accuracy <br />Familiarization with insurance and risk management terminology and <br />vocabulary along with related form types <br />Measurement Method: Q & A, task observation and inspection. Goal is to achieve rate <br />of proficiency within first Month and a half of training. <br />2. Objective 2 <br />Handling of incoming data to include scanning and indexing of 50 <br />documents <br />Production of various reports from server based program and website. <br />Learn to produce and distribute letters <br />Introduction to the SURE-TRACK database program and its interface <br />with word processing, spreadsheets and email <br />Measurement Method: Q & A, task observation and inspection. Goal is to achieve rate <br />of proficiency within subsequent three and a half months. <br />3. Objective 3 <br />Learning specifics of insurance as it relates to individual client 300 <br />requirements. <br />Learning to interpret the various certificate and endorsement forms as <br />to how they apply to these requirements. Instruction in entering derived <br />facts into the database program, and understanding its output <br />Measurement Method: Q & A task observation and inspection. Goal is to achieve rate of <br />proficiency within subsequent three and a half months. <br />4. Objective 4 <br />Under supervision, begin to work on servicing a smaller client's 300 <br />caseload. <br />Assume a full workload <br />Measurement Method: Q & A task observation and inspection. Goal is to achieve rate of <br />proficiency within subsequent three and a half months.