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Mr. Kevin O'Rourke <br />CITY OF SANTA ANA <br />July 17, 2013 <br />Page 2 <br />RSG does not charge clients for mileage, parking, standard telephone/fax expenses, general <br />postage or incidental copies. However, we do charge for messenger services, overnight <br />shipping/express mail costs, teleconferencing services, and third party data if required, such as <br />CoStar Real Estate Reports. We also charge for copies of reports, documents, notices, and <br />support material in excess of five (5) copies. These costs are charged back at the actual <br />expense plus 10% surcharge. <br />RSG issues monthly invoices payable upon receipt, unless otherwise agreed upon in advance. <br />Invoices identify tasks completed to date, hours expended and the hourly rate <br />Thank you for the opportunity to assist the City. If you have any questions, please do not <br />hesitate to contact me. <br />Sincerely, <br />ROSENOW SPEVACEK GROUP, INC <br />Kathy Rosenow <br />Principal <br />25E-6