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Q3 I'd like to read a list of services and facilities available at the Santa Ana WORK <br />Center. Please tell me how many times you used each service. <br />a. Reviewed job postings on the Job Order Board <br />b. Attended a Job Search Workshop <br />c. Received one -on -one help preparing your resume <br />d. Attended on -site job interviews or job fairs <br />e. Used computers to search for jobs on the Inteniet <br />f. Used computers to send or check emails <br />g. Used telephones or used office equipment (or had help using office equipment), to make <br />copies or send or receive faxes <br />h. Received assistance with an unemployment insurance claim <br />i. Received one -on -one counseling <br />j. Please tell us about any other service or facility you may have used ... (SPECIFY)> <br />Never used this service <br />— Once or twice <br />--- Three or four times <br />Five or more times <br />7. DON'T KNOW <br />9. REFUSED <br />Q4 Overall, how satisfied were you with the services you used at the WORK Center between <br />January 1 st and March 31st, 2008? <br />Not at all satisfied <br />Somewhat unsatisfied <br />Somewhat satisfied <br />4 Very satisfied <br />7. DON'T KNOW <br />9. REFUSED <br />19F -320 <br />