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<br /> <br /> <br /> <br /> <br /> <br /> e. Indoor and outdoor recreational facilities and/or open <br /> space <br /> f. A private area for providing referral services to assist <br /> shelter clients in entering programs aimed at obtaining <br /> permanent shelter and income. Referral services refers <br /> to the initial assessment of a homeless client to identify <br /> the areas in which assistance is needed, and <br /> connecting clients with appropriate off-site programs <br /> and services depending on their need. <br /> Multiservice Center or Emergency Shelters for Homeless with <br /> capacity for 150 or more beds shall provide a kitchen and essential services to meet the <br /> needs and development of homeless clients to facilitate homeless persons to obtain <br /> transitional and permanent housing solutions. <br /> <br /> (6) Hours of Operation. A Multiservice Center for Homeless with a <br /> capacity of 150 beds shall be open 24 hours a day. Emergency Shelters for Homeless <br /> providing less than 150 beds are not required to be open 24 hours a day. Clients for <br /> Multiservice Centers or Emergency Shelters for Homeless shall have a specified check out <br /> time as detailed in the Management and Operation Plan, but may remain on the premises <br /> to utilize onsite services offered. <br /> <br /> (7) Length of Stay. The length of stay of an individual client shall <br /> not exceed six (6) months within a twelve (12) month period; days of stay need not be <br /> consecutive. <br /> <br /> (8) Management and Operation Plan. The applicant or operator <br /> shall submit a Management and Operation Plan for the Emergency Shelter and/or Multi- <br /> Service Center for review and approval by the Planning Manager in consultation with the <br /> Chief of Police at the time the project is proposed, prior to issuance of permits. If Site Plan <br /> Review applies, then the Management and Operational Plan should be submitted and <br /> reviewed concurrently with those applications. The Plan shall remain active throughout <br /> the life of the facility, with any changes subject to review and approval by City Planning <br /> Manager in consultation with the Chief of Police. The Plan shall be based on "Best <br /> Practices" and include, but not be limited to, a security plan, procedures, list of services, <br /> staff training, "good neighbor" communication plan, client transport and active <br /> transportation plan, ratio of staff to clients, client eligibility and intake and check out <br /> process, detailed hours of operation, ongoing outreach plan to Santa Ana homeless <br /> population, and participation in data collection for the Orange County region's Homeless <br /> Management Information Services. The City may inspect the facility at any time for <br /> compliance with the facility's Operational Plan and other applicable laws and standards. <br /> <br /> (9) Restrooms. The number of toilet and showers shall comply <br /> with applicable Building Codes and Plumbing Codes. <br /> <br /> <br /> <br /> <br /> 5 <br /> 11 A-7 <br />