Laserfiche WebLink
Appendix A. Discounted Labor & Material Pricing <br />As a Service Agreement customer with an active contract, you will receive the benefit of a discount from our standard <br />labor rates and material prices. Standard rates and preferred customer rates are documented below. <br />Siemens Industry, Inc. <br />Rates effective from June 1, 2013 through December 31, 2013 <br />Please note: Rates shown are for the period referenced above and are subject to change. <br />We are responding to a request for service at your facility. It is possible the service you are requesting is considered billable according to the terms of your Advantage <br />Services Agmement (ASA) and I or your system warranty. An account representative may contact you to discuss the services we are providing in order to ensure your <br />satisfaction and clarify any billing that may arse from this service. For your convenience, we are providing a copy of our most recent published service rates. As an ASA <br />customer, you will be entitled to your contracted discount for all labor in the event this service call is billable. Please be advised that Portal to Portal labor charges may <br />apply. <br />Service ASA ASA ASA Non-ASA <br /> Customer Customer Customer Customer <br /> Standard Time Over Time Double Time Standard Time <br />Fire 2Hr Min 2Hr Min 2Hr Min 4Hr Min <br />On-Sim Service Call $146,00/hr $190.00/hr $233.00/hr $190,001hf <br />Fee: On Site Trip $701 Trip $701 Trip $70 I Trip $95.00 / Trip Overtime rates in the table apply for calls Monday through Friday 4:30 p.m. - 8:00 am excluding Holidays. Gable time applies for Sundays and Holidays. <br />All rates are current as of 0110112013 and are subject to change with or without notice. Please be advised that Portal to Portal labor charges may <br />apply. <br />Minimum Charge: Service involving travel to the customer site will incur a two-hour minimum labor charge and $50.00 vehicle trip charge. <br />Material Rates: Customers with an active Service Agreement will benefit from a discount percentage on the standard pricing for Siemens Industry. <br />Inc. products. Customers without a Service Agreement will pay standard pricing for Siemens Industry, Inc. products. <br />Siemens Industry, Inc. 9/612013 <br />Page 12 <br />25H-24