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Ohero Frequently Asked Questions <br />March 12, 2013 <br />Whether or not this provision remains in place or is removed, HERO provides numerous benefits that make PACE <br />an attractive financing option for consumers. <br />Q: Who is the HERO Team? <br />A: The HERO team is made up of a network of partners who have been working closely since January 2010 on <br />active residential and commercial PACE programs. Each team member is uniquely qualified for their specific role <br />and are industry experts within their field. <br />Public Financing Management <br />Prcgrsm Manager] Finandai Addsor <br />®SAHASc PITA <br />OAVIDTAUSSIG <br />Best Beata Kreiger LLP Renovate America Somas Capital David Tb ^ C[^T?aSocietes wal one olmsh <br />Bond counsel Reaidential Admin and Funding commemJel Admin and Funding Assessment Administration Placement Agent <br />Cl: Can the HERO Program be customized to my municipality? <br />A: Yes, marketing materials, including the HERO website and contractor training materials, can be co-branded with <br />your municipality's logo and contact information. Additionally, the HERO team will work with your municipality to <br />review all policy considerations. <br />Q: Can the HERO Program be integrated with existing municipal programs? <br />A: Yes, the HERO Program can be integrated with existing municipal rebate, energy finance, or other PACE <br />programs. Our team will work to implement the Program as a complementary component to other programs. <br />Q: How does our community get started? <br />A: Below are the process steps for HERO Financing to be offered in your community: <br />1 Approve Resolution <br />Approval by municipality of the resolution will allow the HERO Program to operate in the municipality. <br />The conduit issuer then completes a corresponding acceptance of the municipality to the Program. <br />2 Judicial Validation of City's Participation <br />Program legal counsel files judicial validation documents. <br />3 Program Marketing and Outreach <br />During the program validation phase, team members initiate local marketing efforts and begin outreach to <br />educate local contractors and property owners of funding availability, eligibility and application <br />procedures. <br />4 Program Launch <br />Upon completion of the validation process, the HERO Program launches and projects are able to apply <br />for and receive funding. <br />55A-12 Page 2