CAREER COLLEGE OF CALIFORNIA (FORTUNA EDUCATION)

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29 Section 2 - Policy 1.1 Student Services Referrals Policy: Students who are facing challenges in their non-academic life that are providing barriers to their academic success may be referred to the Student Services Coordinator. When they meet with the Student Services Coordinator, she will work with the students to provide support during times of crisis. The Student Services Coordinator who will provide direct support or can refer them to one of our many community partners who can help them with different social services including food, housing, mental health, substance abuse, family planning, domestic abuse, clothing, housing and transportation. Procedure: • Instructors that notice that a student is facing personal challenges that are affecting their experience at school will notify the Program Director. • Upon notice, the Program Director will contact the student to recommend Student Services sessions. • If the student accepts the recommendation, the Student Services Coordinator will contact the student to schedule a session where they will work together to come up with proactive actions to help with issues that seems to be challenging the student. • Advising sessions will continue until the student feels they have received the necessary support. • Advising sessions are documented electronically by the advisor in Edline. Career Closet + Student Relief Fund • If during a Student Services session it is clear that the student is in need of attire or emergency funds, they may apply for either the Career Closet or the Student Relief Fund. • Student must fill out an application for each service. • Application will be reviewed by the CEO for approval. • Upon approval they will receive approved services/funds. 1.1.1 Academic Advising Policy: Students that are facing challenges to cope with the academic progress of their programs of study may be referred by their instructor for or may directly request academic advising sessions. Academic advising sessions aim at assisting students overcome academic challenges by assessing their learning skills and proposing effective study techniques. Procedure: • Instructors that notice that a student has failed 3 consecutive tests or whose work is below the average of the class must immediately notify this to the Director of Education. • Upon notice, the Director of Education will contact the student to recommend academic advising sessions as a preventive measure to avoid the possibility of an academic probation. If the student accepts the recommendation, the Director of Education will appoint an academic advisor for the student. • The advisor will contact the student to schedule a minimum of 3 one-hour advising sessions where they will work together in the review of the content that seems to be challenging the student. EXHIBIT A